The 12.6.0 version of Web Help Desk Pro for Mac was available to download on the developer's website when we last checked. We cannot confirm if there is a free download of this app available. This Mac application is a product of SolarWinds Worldwide, LLC. We recommend checking the downloaded files with any free antivirus. The program relates to Business Tools.
From the developer:
Web Help Desk Pro provides a convenient approach to implementing Information Technology Infrastructure Library (ITIL) practices. In addition, it gives you a flexible and easy-to-use solution to simplify IT service management. By automating the help desk ticket assignment, routing, and escalation, workflows can become more efficient, which can help you exceed the business needs.
You may want to check out more Mac applications, such as Dr.Web AV-Desk Console, WebHelpDesk or AD HelpDesk, which might be related to Web Help Desk Pro.
System Optimization
Document management