CMS Supervisor R16 16.3 was available to download from the developer's website when we last checked. We cannot confirm if there is a free download of this software available. The most popular versions among the software users are 16.3, 16.1 and 16.0.
This PC program can be installed on 32-bit versions of Windows XP/XP Professional/Vista/7/8/10/11. According to the results of the Google Safe Browsing check, the developer's site is safe. Despite this, we recommend checking the downloaded files with any free antivirus software. This free software was originally designed by Avaya. The program's installer file is generally known as ACSRun.exe. CMS Supervisor R16 lies within Development Tools, more precisely Database Tools.
From the developer:
Avaya CMS is a software product for businesses and organizations that have an Avaya Communication Manager system and receive a large volume of telephone calls that are processed through the Automatic Call Distribution (ACD) feature. Avaya CMS collects call-traffic data, formats management reports, and provides an administrative interface to the ACD feature on the Communication Manager system.
You may want to check out more software, such as Speedy Claims CMS-1500, SEO CMS or Webgenz CMS, which might be similar to CMS Supervisor R16.