HelpSpot 6.02.3000 was available to download from the developer's website when we last checked. We cannot confirm if there is a free download of this software available. The actual developer of the program is UserScape, Inc. We recommend checking the downloaded files with any free antivirus. Help.exe and HelpCtr.exe are the most frequent filenames for this program's installer. The following versions: 6.1, 6.0 and 3.1 are the most frequently downloaded ones by the program users. HelpSpot is included in Business Tools.
From the developer:
Manage email, provide customer self service, handle an unlimited number of tickets.
Features:
-Turn disjointed email exchanges into organized, meaningful conversations.
-Easily integrate HR systems, CRM's, bug trackers and desktop software.
-Enterprise help desk software scalability. Handle thousands of requests daily; no fancy hardware.
You may want to check out more software, such as MAUS MasterPlan, ManagePro or Track-It!, which might be similar to HelpSpot.