sitehelpdesk 8.0 could be downloaded from the developer's website when we last checked. We cannot confirm if there is a free download of this software available. The most popular versions among the software users are 12.0 and 8.0. We recommend checking the downloaded files with any free antivirus. The software lies within System Utilities, more precisely Remote Computing. This software is an intellectual property of sitehelpdesk.com Ltd.
From the developer:
This program consolidates service requests from web, email and phone support. SiteHelpDesk has automated notification via email, SMS or Alerter and can maintain full, complete and accurate records. This tool will consolidate your support requests, improve efficiency and reduce costs, enabling you to leverage your support function for long-term business success.
You may want to check out more software, such as sitewebdesk, which might be similar to sitehelpdesk.