cc-Modeler 3.0.9 was available to download from the developer's website when we last checked. We cannot confirm if there is a free download of this software available. Cc-Modeler is included in Office Tools. We recommend checking the downloaded files with any free antivirus. This free program is a product of KoolToolz. The most popular versions of the tool 3.0, 2.1 and 2.0.
From the developer:
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool - it simplifies the analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model, as well as simulation. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. It is suitable for any size of operation, from a help desk right through to large call centers with hundreds of agents.
You may want to check out more software, such as A-Converter, RealData® Real Estate Calculator or ESBProgCalc Pro, which might be similar to cc-Modeler.
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