There was a download of eTellicom VisualContact 5.3.1 on the developer's website when we last checked. We cannot confirm if there is a free download of this software available.
According to the results of the Google Safe Browsing check, the developer's site is safe. Despite this, we recommend checking the downloaded files with any free antivirus software. The most popular version of the software is 5.3. This free program is an intellectual property of eTellicom. VCA.EXE is the frequent file name to indicate this program's installer. The program belongs to Communication Tools.
From the developer:
eTellicom VisualContact features :
- Screen pops
- User GUI configuration (queue announcements, recording etc)
- Call Back
- Multimedia queuing – Voice/Email/Fax (Web chat in development)
- Unlimited Queues/Agents
- Agents skill based routing
- Agents can belong to any number of queues
- 3 levels of call centre agents
- Visibility of call details in real-time, as well as daily statistics
You may want to check out more software, such as South Park Theme Pack for Messenger, TapiRex Plugin: Solutio Charly or Simpsons Theme Pack for Messenger, which might be related to eTellicom VisualContact.