Advanced Contact Manager Enterprise

Advanced Contact Manager Enterprise is a robust contact management system, particularly designed to aid sales and technical support teams in tracking customers, handling open issues, and maintaining communication logs. Developed by Xpress Software Inc., the latest version, 3.19.169, touts impressive features aimed at enhancing productivity and efficiency.

This Communication software, falling under the E-mail Tools subcategory, is equipped to handle both incoming and outgoing calls and emails, ensuring every interaction is meticulously recorded. With other versions like 3.14, 3.10, and 3.6, this program has continually evolved to meet the dynamic needs of its users. One of the key strengths of Advanced Contact Manager Enterprise is its ability to manage various aspects such as clients, categories, products & services, and users efficiently.

The program keeps a comprehensive history of client contacts, ensuring that sales and support teams can access detailed records of calls, emails, and other communications effortlessly. Additionally, it features both detailed and summary reports, which enable users to monitor performance across the team, providing valuable insights and aiding better decision-making.

Pros:

• Free to download, making it accessible for organizations of varying sizes.
• Manages a wide range of client data and communication effectively.
• Offers detailed historical data, which is crucial for client relationship management.
• Works efficiently in a multi-user environment, suitable for collaborative teams.

Cons:

• The interface might be daunting for first-time users.
• Requires some initial time investment to set up and get familiar with all features.

Given its extensive capabilities and free access, Advanced Contact Manager Enterprise is an indispensable tool for teams looking to streamline their customer contact management process. Whether it's version 3.19.169 or earlier iterations like 3.14, this program ensures that every customer interaction is handled with precision, making it a valuable addition to any sales or support operation.

You may want to check out more software, such as Advanced Business Manager, Advanced ETL Processor Enterprise or Business Contact Manager for Outlook 2010 Database Tool, which might be similar to Advanced Contact Manager Enterprise.