Avaya IP Agent

Avaya IP Agent version 7.1 is a top-tier communication software designed to offer advanced telephony features for contact center agents. This application is developed by Avaya Inc. and supports a wide range of operating systems, including Windows XP, XP Professional, Vista, 7, 8, 10, and 11. It is a perfect solution for both on-site and remote work environments, utilizing Voice over Internet Protocol (VoIP) or analog connections through a Public Switched Telephone Network (PSTN).

Among the key file names associated with Avaya IP Agent are Addprov.exe, AvayaIPAgent.exe, Icon6576DE72.exe, IconC1EDEED0.exe, and IpAgent.exe. These files ensure seamless operation and communication capabilities for the agents using the software.

This application falls under the "Communication" category with a specific emphasis on "Instant messaging" functionalities. The latest version, 7.1, continues to build upon the robust features provided in earlier versions such as 7.0 and 6.0, offering enhanced performance and newer functionalities.

The plus points of using Avaya IP Agent are its flexibility in allowing agents to work from any location, the integration of advanced telephony features, and its comprehensive support for multiple operating systems. However, a potential downside could be that some users may find the setup and configuration slightly complex due to the myriad of features and settings involved.

Overall, Avaya IP Agent is a powerful tool for those in need of a reliable communication solution in a contact center environment. Considering it's often available for free download, it stands out as a versatile choice for many businesses.

It is not possible to confirm if there is a free download for this software available on the developer's website. We cannot guarantee that the program is safe to download as it will be downloaded from the developer's website. Before launching the program, check it with any free antivirus software.

You may want to check out more software, such as Avaya Proactive Contact Supervisor, Avaya VPN Client or Avaya Dialog Designer, which might be similar to Avaya IP Agent.