IBM Electronic Service Agent
Our software library provides a free download of IBM Electronic Service Agent 18.104.22.168. This free program is an intellectual property of International Business Machines. The most recent setup file that can be downloaded is 161.1 MB in size. The software is included in System Utilities. This download was scanned by our built-in antivirus and was rated as clean. The following versions: 6.2 and 6.1 are the most frequently downloaded ones by the program users.
From the developer:
IBM Electronic Service Agent ™ can increase system availability and help you stay focused on your company's strategic initiatives.
IBM Electronic Service Agent is a monitoring tool that proactively reports hardware events as soon as they are detected. A service request is electronically routed directly to the appropriate IBM support engineer, with no intervention needed from you.
You may want to check out more software, such as IBM Tivoli Monitoring Agent Builder, IBM Message Service Client for C/C++ or IBM BladeCenter and System x Power Configurator, which might be related to IBM Electronic Service Agent.