IP Office Customer Call Reporter

IP Office Customer Call Reporter is a versatile and essential tool in the Communication category, specifically under Instant messaging. The latest version, 7.0.3.3, showcases significant improvements and intuitive features that enhance its usability. Developed by Avaya Inc., this program caters to diverse business needs, providing comprehensive solutions for communication.

Users can easily download the program to streamline their business communication systems. The software supports a broad range of operating systems including Windows XP Professional, 7, and 8, ensuring compatibility for many users. The available program file names are AvayaCallAssistant.exe, callstatus.exe, and SoftConsole.exe, allowing users to install and utilize the software without complications.

The solution, IP Office Customer Call Reporter, is renowned for its modular communications capabilities, proficiently scaling from 2 to 384 extensions on a single platform. It efficiently supports up to 32 sites and 1000 users in a multi-site network with resilient and redundant features. The hybrid PBX supports both Time Division Multiplexing (TDM) and IP telephone and trunk, enabling flexibility in communication modes.

Users searching for contact center reporting, voice and email messaging, Interactive Voice Response, conferencing, and computer telephony integration will find this software particularly beneficial. The other versions of the program, like 7.0, ensure that users can revert or upgrade as needed based on their specific requirements.

For those concerned about data security, IP Office incorporates data capabilities like IP routing, switching, and firewall protection between LAN and WAN (LAN2). This comprehensive suite ensures robust security measures are in place while managing communication flows.

Being a free solution for download, it facilitates ease of access while maintaining high functionality and performance across varied business environments.

Pros:

• Scalable communications solution supporting up to 384 extensions and 1000 users.
• Hybrid PBX supporting both TDM and IP telephone modes.
• Comprehensive web-based application suite.
• Robust security features including IP routing, switching, and firewall protection.
• Free download for essential business communication management.

Cons:

• Limited to Windows XP Professional, 7, and 8 for supported OS.
• The learning curve for new users might be steep due to the advanced features.

Overall, IP Office Customer Call Reporter stands out as a compelling choice for businesses looking for a versatile and scalable communication solution, making it an intelligent addition to any company's communication infrastructure.

You may want to check out more software, such as SSuite Office - VOIP Caller Extreme, SSuite Office - MonoBase or Call Accounting Mate, which might be related to IP Office Customer Call Reporter.