IVM Answering Attendant Software

IVM Answering Attendant Software, version 5.10, developed by NCH Software, is an efficient solution for managing voicemails, call attendants, and interactive voice responses for small to medium-sized businesses. With a lightweight 1.5 MB program file size, it offers a plethora of features without occupying much space on your system. Available as a Shareware, this software category includes Office Tools, specifically under Timekeeping.

Offering versatile functionality, IVM Answering Attendant Software can act as a simple computer answering machine or handle complex telephone interactive response systems. Users can easily set it up by running the install file, making it ready to answer incoming calls. This software supports multiple telephone lines, allowing up to 64 lines simultaneously, which makes it an ideal choice for growing businesses. The visual display for menu setup with drag and drop functionality ensures easy customization.

One of the standout features is the Caller ID logging with an optional on-screen flash display, providing instant recognition of the caller's identity. The software also facilitates automatic message forwarding by email or uploading to the internet, adding convenience for users who are always on the go. Remote Access and support for VoIP connections using the SIP protocol further enhance its usability.

With the ability to save incoming messages as wav files and an automatic hours feature, this software ensures that your business communication is seamless and efficient. The inclusion of unlimited voice mail boxes and selectable outgoing messages offers great flexibility. The call simulator allows users to test their systems offline, ensuring everything runs smoothly before going live. For businesses that need automated outgoing communications, the automated outbound calls and message feature is quite beneficial.

Additionally, the text-to-speech voice synthesis provides an alternative to recording messages or importing wav or mp3 files, making it easier to manage communications. The software can also open files or run other software to process data or report information, adding another layer of functionality.

[Pro Tip: You can find and download this software for free in its trial version on various software repositories online.]

Pros:

1. Comprehensive call management solution.
2. Multiple telephone line support.
3. Easy to set up and visually customizable.
4. Automatic message forwarding and remote access capabilities.

Cons:

1. The Shareware license might require a purchase after the trial period.
2. The multitude of features may have a learning curve for new users.

Overall, IVM Answering Attendant Software version 5.10 by NCH Software is a robust tool for anyone needing an all-encompassing call management system.

You may want to check out more software, such as AttendHRM Time Attendance Lite, AttendHRM Time Attendance Standard or AttendHRM - Time Attendance - Standard, which might be similar to IVM Answering Attendant Software.