ProcessWorx CMDB

ProcessWorx CMDB, with its latest version 1.5.0204, is an advanced tool developed by ProcessWorx LLC, designed to enhance IT organizations' operational processes. Through its comprehensive Configuration Management Database (CMDB), it establishes a standard, centralized information repository that significantly boosts service delivery and customer satisfaction. As a robust feature of Internet & Network under Network Tools, ProcessWorx CMDB is a tactical solution aligned with ITIL framework and ITSM best practices.

ProcessWorx CMDB enables the recording, maintenance, and reporting of infrastructure configuration items (CIs) such as applications, devices, servers, and databases, ensuring all IT documentation is in order. Users benefit from the ability to track CIs by type, owner, department, environment, status, and vendor, in addition to establishing relationships between IT services and CIs. The tool maintains data integrity through audit tracking and change logs, making it a reliable choice for maintaining data integrity.

Key functionalities include linking CIs to policies, processes, and supporting reference materials, Sarbanes-Oxley and IT continuity tracking, generating compliance reports, and generating IT Service Catalogs with pricing. It also excels with its custom reports, record duplication, and data export functions. More

You may want to check out more software, such as VMware Service Manager, which might be similar to ProcessWorx CMDB.