Track-It!

Track-It! 10.5 is the latest version from Numara ® Software, Inc., primed to elevate efficiency in IT support processes. This versatile business program falls squarely under the project management subcategory, designed to cater to the comprehensive needs of IT management. Track-It! serves as a complete solution for managing incidents, problems, and change requests, ensuring a streamlined operation for businesses.

The core feature, Track-It! Help Desk, offers a 360-degree view of your incidents, problems, and change requests, enabling quicker response and resolution delivery. What sets it apart is the ability to access the help desk even on the go, making it an ideal tool for mobile IT support.

The program comes with multiple file names, including SupportWizard.exe, TechnicianClient.exe, TIRemote.exe, TIWin.exe, and Track-It.exe, each playing a crucial role in its robust functionality. It supports different versions of Windows such as Windows 7, 10, and 11, making it versatile for various system environments.

For those who might still be using older versions, Track-It! has a history of releases such as 10.5, 7.0, and 6.1, catering to a broad spectrum of user needs over the years. This makes it a reliable tool that has evolved with time to meet the changing demands of IT management.

To download this remarkable program, keep in mind that it can be acquired for free from trusted software repositories.

Pros:

• Comprehensive incident, problem, and change request management
• Mobile help desk access for on-the-go support
• Compatible with multiple versions of Windows
• Continually evolving to meet user needs

Cons:

• A notable learning curve for new users
• Limited customization options in some features

It is not possible to confirm if there is a free download for this software available on the developer's website. According to the results of the Google Safe Browsing check, the developer's site is safe. Despite this, we recommend checking the downloaded files with any free antivirus software.

You may want to check out more software, such as TrackIt Now! , Track It BI or Numara Track-It!, which might be similar to Track-It!.