Voicent AgentDialer

Voicent AgentDialer, developed by Voicent Communications, Inc., has released its latest version, 1.0.0.1. The program file names include the executable 'adialer.exe', and it has a compact program file size of 1.7 MB. Rated under the Communication category with a subcategory of Instant messaging, this software runs seamlessly on multiple supported OS including Windows XP, 7, 8, 10, and 11. Users can also find other versions of the program, like version 1.0, if necessary.

AgentDialer is a potent combination of a predictive dialer and a semi-automatic dialer. It's designed to significantly boost productivity for those who need to make numerous outbound calls. The program developer has made sure that it's easy-to-use and requires almost no training time. Simply enter or import a call list, and you’re ready to go. The system supports VOIP calls, so there's no need for telephony hardware or a phone line, making it accessible for agents working remotely.

Main features include rapid dialing, speech playback, conversation recording, and call transfer options, all of which contribute to an efficient communication workflow. Additionally, users can install multiple pre-recorded messages and save detailed notes about each call. The ability to handle multiple phone lines and agents simultaneously, along with skipping answering machines and leaving automated messages, ensures maximum efficiency.

For users looking to download an efficient and free solution for managing outbound calls, Voicent AgentDialer stands out with its comprehensive set of features that facilitate effective communication and management.

Pros:

• Ease of use with minimal learning curve
• Support for multiple agents and phone lines
• Remote agent compatibility
• No need for telephony hardware or phone lines
• Detailed call reporting and note-taking options
• Versatile VOIP support

Cons:

• Limited to Windows operating systems
• Interface can feel overwhelming with numerous features

Overall, Voicent AgentDialer, version 1.0.0.1, is a robust tool that meets the needs of businesses requiring an effective solution for outbound calls.

You may want to check out more software, such as Voicent Gateway, Voicent IVR Studio or Voicent TelephonyCRM, which might be related to Voicent AgentDialer.