Remote Assistance Identificator 1.0 could be downloaded from the developer's website when we last checked. We cannot confirm if there is a free download of this software available. The software lies within Development Tools, more precisely Web Development. We recommend checking the downloaded files with any free antivirus. This free tool was originally developed by Infosys.
From the developer:
You may change it to match your requirements. You may use whatewer URL you like. Pay attention to use macro fields properly. Macros are simple keywords that will be replaced with actual values before remote site is accessed via http. As we said, RAI is an client. It posts information to remote server which is accessible by support stuff, allowing them to see who is online.
You may want to check out more software, such as Power Clock Remote Assist, CloudBerry Remote Assistant or RDS Remote Support, which might be related to Remote Assistance Identificator.
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