Team Helpdesk Manager SP 3.0 was available as a free download on our software library. The software is included in Business Tools. The most popular versions of the software are 6.3 and 3.0. This program is a product of AssistMyTeam.
From the developer:
It is an add-on solution for Microsoft Outlook and SharePoint that makes it very easy for the support team to manage support requests from the end-users submitted by email, phone calls or web. Designed in line with ITIL guidelines, Team Helpdesk enables the support staffs to log, analyze, track or escalate support requests in an organized and structured way in Outlook and SharePoint.
You may want to check out more software, such as HelpDesk, Rational Team Concert or Registrar Registry Manager, which might be related to Team Helpdesk Manager SP.
Remote Computing
Remote Computing