The 28.12.1.16851 version of WebEx WebACD is provided as a free download on our website. WebEx WebACD lies within Communication Tools, more precisely E-mail Tools. This download was scanned by our built-in antivirus and was rated as clean.
The latest version of the software is supported on PCs running Windows XP/XP Professional/Vista/7/8/10/11, 32-bit. The most popular versions among the program users are 28.1, 3.5 and 3.2. The WebEx WebACD installer is commonly called ACDManager.exe. The actual developer of the software is WebEx Communications, Inc.
From the developer:
Using WebACD Monitor, you have your finger on the pulse of your support organization. You can check the volume of requests, ensure that customer calls move quickly through the queue, and agents handle requests in a timely manner.
WebACD Monitor provides a number of tools that help you track activity: flow of customer requests and agent response to these requests.
You may want to check out more software, such as Cisco WebEx Meetings, which might be related to WebEx WebACD.
Texting & Video calls
Texting & Video calls